PLEASE NOTE: WHOLESALE ORDERS HAVE DIFFERENT TERMS AND CONDITIONS. WHOLESALE CUSTOMERS, PLEASE LOG IN HERE.
We take great pride in our products and want you to be completely satisfied with your purchase. Our return policy is valid for 30 days after delivery date. After the 30 day period we are unable to offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging and accompanied by the packing slip and/or receipt.
Please note we only offer refunds and do not offer exchanges.
For general returns on normal, undamaged goods, the dollar amount of the product and sales tax will be refunded. Shipping and handling fees are not refunded.
To return products, please use a trackable and insured shipping method. etúHOME is not responsible for shipping fees, damaged or lost returns. We recommend that you obtain a tracking number for your personal records. Please mail your return to the following address: