We take great pride in our products and want you to be completely satisfied with your purchase. Our return policy is valid for 30 days after the original purchase date. After the 30 day period we are unable to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging and accompanied by the packing slip and/or receipt. 

For general returns or exchanges on normal, undamaged goods, only the dollar amount of the product and sales tax will be refunded. Shipping and handling charges remain the expense of the customer.

Please note that several types of goods are exempt from returns. One-of-a-kind and Vintage goods are not valid for returns. These items are found and used goods, and therefore should be expected to show signs of age and use. Returns and/or refunds will not be issued for these products unless there has been damage to the product due to shipping, packaging or mishandling and is thoroughly documented with photographic evidence and approved by Europe2You Direct. Damages related to shipping and transport should be reported within 48 hours of receipt to our customer service team and will be reviewed on a case by case basis. 

Should you need further assistance, please contact our customer service team at  info@etuhome.com or 770.998.7175